Hartford Auto Repair

The staff was very helpful and friendly! They were timely and made sure you were helped!

At Bill's Automotive you will receive professional and friendly service. They were able to take my vehicle the same day and determine the problem. With a fair price after the estimate, I decided to have my truck serviced and I was completely satisfied. I would recommend them to anyone.

I recently went to Harte Nissan to have service done on my Suzuki. I know that I don't have the highest priced vehicle on the road, but I don't think it means that I deserve poor service. I bought this car brand new in 2007 and they replaced my transmission on a 4 year old car without probable cause. My car, after the replacement, was running a little rough. I took the car to Bill's to get a second opinion on what was going on. They were wondering why Harte replaced the transmission as well. And they said that the problems that are occuring currently are probably due to the transmission. I had two people at Bill's do a ride along with me to actually see what my concerns were. They provided me with information on the problem I was having before the transmission was replaced and they gave me information to take back to Harte so that they could fix the transmission that was just put in. Fortunately for me, Harte wanted to plug me for $500 more dollars for something that isn't even wrong with the vehicle, so I made an appointment to have my car looked at by Bill's. I have an appointment on Tuesday. These guys really know how to communicate with their customers. It's very hard to find honest auto service centers, especially if you are a woman. I will be taking my car to Bill's whenever I have a problem.

the reasons I love Bill's and why I came back. 1. they always tell me the truth. even when it hurts. 2. they know how to keep an old car on life-support. 3. they always smile when I come in. 4. they keep a watch on the "what-if's" in terms of repair, and let me know what I need to do now to stay safe. 5.their loaner is better than my car.

It's all about the experience, knowledge, and hospitality! Bill's Automotive knows the value of great customer service. We will continue to be a loyal customer for future repairs. I am highly pleased with the professional manner in which your mechanics serviced my vehicle. Please spread my thanks to everyone! *Katherine

I am new to the neighborhood and would visit Bill's automotive to use the full-service gas station. The staff was always very friendly and recommended i come back to service my vehicle. Then, my neighbors told me they actually recommended Bill's Automotive as they use them to service their vehicles. So, i did!

I felt "welcomed" and respected. They heard my concerns and worked on them. They took an interest me as a concerned customer - not just someone complaining. I will return again

terrific customer service always with a smile. every effort made to do things in the safest but least expensive way possible

we were very pleased with the diagnosis and repair of our engine problem

always feel welcome and well taken care of.