Hartford Auto Repair

So, I got stuck/stranded on a very busy street leaving my daughter's college after a ceremony she was being recognized for and heading back to New York. It was a very stressful situation. I googled auto shops because I am not from Connecticut. I came across Bill's Automotive and saw it had excellent reviews! I called and a Friendly voice was on the receiving end. I later found out that voice belonged to "Andy". He was very helpful and said that he would try his best to get me back on the road today!🙏🏽 After, I called AAA and the driver, I believe his name was Trey, was also excellent and gave me a tour (verbally)as we drove through downtown Hartford to Bill's. My son and I were happily greeted by Andy! He got my truck in right away! Turns out my belt broke and my tension was bad! Parts came quickly and before You knew it.. I was back on the road heading home! I am Beyond Grateful to Bill's Automotive and I Thank You from the bottom of my heart for providing such diligence! friendly, affordable and swift service!! Hope you get that Trip to Jamaica Andy, You deserve it!! From a traveler from New York!!☺️

Went there to get my wheel hub assembly done. I already had the part. This was the only shop that I called who would do that for me with my part. The price was extremely good, and the mechanic who helped me was really straight up, up-front, and had good customer service skills. The owner/manager is a really cool guy as well and I was impressed by how much he cares about the local community and regular working people while I was chatting with him when I went to pick up my car. They even finished the repair the same day, when originally I had been expecting to have to wait at least 24 hours, and for almost $20 less than the original price they quoted me. I've never had that happen before. All told, I just cannot recommend this place enough. A real gem of a local business that 100% deserves your attention and support, and which will give you the personally invested and caring service you can only get at the most well-run and dedicated small businesses.

Absolutely amazing!! Andy was so helpful and their entire staff. Fixed my car promptly and explained everything to me in detail. I will continue taking my business to bills!

Im a long time customer and Joe and his team do a tremendous job! Great work, trustworthy and reasonably priced. I highly recommend!

I'm a dad 2.5 hours away with a college student in Hartford. My son had some major issues come up with his car and Bill's gave a thorough and fair assessment of his vehicle. They went out of their way to help out a starving student and put my mind at ease that he has a reliable mechanic while he's at school. Much appreciated.

Our experience has been a positive one. Great customer service. They are transparent with the work that is done. Joe explains and breaks everything down showing you where the problem is. Always recommends what should get done first and what you can put off for little bit longer. We recommend this shop to anyone that wants an honest diagnostic of your vehicle.

Had an oil change at Bill's for the first time. They were quick, knowledgeable, and great price! You guys are my go to for all things car moving forward. Thank you!!

Friendly fast service

Joe is very Awesome and kind Best place ever!