I recently went to Harte Nissan to have service done on my Suzuki. I know that I don't have the highest priced vehicle on the road, but I don't think it means that I deserve poor service. I bought this car brand new in 2007 and they replaced my transmission on a 4 year old car without probable cause. My car, after the replacement, was running a little rough. I took the car to Bill's to get a second opinion on what was going on. They were wondering why Harte replaced the transmission as well. And they said that the problems that are occuring currently are probably due to the transmission. I had two people at Bill's do a ride along with me to actually see what my concerns were. They provided me with information on the problem I was having before the transmission was replaced and they gave me information to take back to Harte so that they could fix the transmission that was just put in. Fortunately for me, Harte wanted to plug me for $500 more dollars for something that isn't even wrong with the vehicle, so I made an appointment to have my car looked at by Bill's. I have an appointment on Tuesday. These guys really know how to communicate with their customers. It's very hard to find honest auto service centers, especially if you are a woman. I will be taking my car to Bill's whenever I have a problem.