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1

I took my car there because it was vibrating when I was braking to a stop. They stated that they would take the car for a test drive, and call me. I specifically asked what the charge would be and they said no charge. Later that day they …More

We are sorry you had a bad experience. However our repair shop has nothing to gain to risk our valuable reputation over $77. You're right, we should have been more upfront about the inspection fee. But by no means would we sabotage a …More

- Bill's Automotive
5

The best part about these guys is the software they are using. You know they are honest because they give you photos to back it up and a detailed breakdown of everything wrong. They do not install parts brought in by clients BECAUSE they warranty all the work and parts they buy.

5

This is what I call a Top Notch shop, wonderful alternative to a dealer service, the level of professionalism and communication is hard to find these days. Joe explained all his findings in detail and writing, presented all my options, and …More

5

4

5

Very efficient and courteous staff. Joe was very helpful and very efficient to work with.

5

Excellent repair work on my 08 X5 and great guys to work with. The detailed estimates they email along with photos are the best! They keep you informed every step along the way.. can't say that about most other import repair shops i have tried..

5

Joey and the rest of the staff at bills automotive are always helpful when I bring my car into the shop. I will let him know what is going on with my car and I'll always get a call back letting me know what the problem actually is and what …More

5

I had such an excellent experience with Bill's Automotive. The employees were so helpful and thorough with their work. They gave me the best deal in the area and actually told me one of the parts from another shops quote didn't need replacing which saved me a great chunk of money. Very honest, trust worthy team that catered to all my needs and exceeded my customer service expectations. I highly recommend them to anyone with any car repair needs. (Ask for Joe, he's wonderful)

5

I was scheduled to take a trip out of town. What I needed was to get in and out so that my family and I could get on our way. Service was prompt and pleasant, but that's what I expected from Bill's Automotive.

Bill's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bill's Automotive (860) 246-2715 if you have any issues in accessing any area of our website.