Hartford Auto Repair

I am always a bit hesitant to walk into a mechanic shop- always having people oversell me on the things that I know I don't need or that can wait. Not with Bill's - they have been pretty straight up about changes that I will be in need of but that can wait. That gives me confidence when I come to them that they will not let me walk out with a problem that needs to be fixed right away or overcharge me for things that are unnecessary. Overall, the staff is always prompt, professional, and courteous. Would recommend them!

As usual, the best service ever! Joe and Ted are awesome! Thank you! It is such a relief to be able to take my car for maintenance or to be fixed, and know that the people I am dealing with are totally trustworthy, honest and stand behind their work. Must be why I've been a customer for over 25 years.....

For eight years we have never deviated from bringing our RAV4 in for service at a Toyota dealer, however, when we were faced with an expensive strut replacement, we decided to contact Bill's Automotive for a "second opinion." We decided to use Bill's instead of Toyota for our vehicle repair because of the excellent customer service at Bill's. Ted patiently explained the issues (in layman's terms) and reviewed the estimate in detail. We will definitely consider contacting Bill's in the future.

As always, Ted and Joe have come through yet again. My 94 SAAB 900S is in the greatest of shape.

Excellent all the way around. Thank you

My experience at Bill's was probably the first "five star service" experience in dealing with a car repair. I felt like I was given time, a clear explanation, and my needs were understood. The staff was also friendly and personable. I wish I discovered Bill's a long time ago!

The work is great. The helpfulness and courtesy are outstanding.

There's no way that they could have been more helpful and friendly, both when I called and then when I arrived. Not only did Joe take care of my car quickly, he explained everything to me, which I really appreciated. Thanks!

I went just for a diagnosis on my navigator. Not only was Joe professional but he was very very informative and friendly a very polite person. I would definitely recommend to anybody who asks for a good mechanic.

Bill's Automotive has far exceeded my expectations!! I originally brought my car here because it happened to be the closest AAA approved site from where my car broke down. I didn't know anything about the garage and since I haven't had much …More