Amazing, first time spent here and Joe explained all the problems with my car professionally, with respect, and courteously. No amount of pushing of extra services, just simply warnings to look out for down the road with maintenance items. As expected labor costs. Thanks Andy for the warm welcomes too. I listened to the other reviews and am glad I did. Bill's is nothing like I have experienced like Meineke and Fyrestone. The amount of professionalism from Joe is remarkable. I can only hope with the amount of new customers he's likely been getting that his work does not diminish!